Do we really need to rely on Customer Relationship Management (CRM) software for successful customer service? What are the benefits and drawbacks of introducing this […]
Tag: customer feedback
How can CRM software build relationships with customers?
Introduce new words only. When we talk about customer relationship management, a few key questions come to mind: How can a business build lasting bonds […]
How does social media use CRM?
These days, it is not uncommon to come across companies that use social media as part of their customer relationship management (CRM) strategies. But how […]